Shopping Assistant

The Shopping Assistant is the perfect digital product advisor for your online store! Help your customers find the right products in just a few seconds and increase the conversion rate of your store.

Try the Shopping Assistant and create your first digital product advisor in just a few minutes!

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6-10%

Of all visitors start a conversation

+5 min

time on your website

+200%

increase of the conversion rate

Interactive product advice via chatbot

The Shopping Assistant helps your customers find the perfect product with just a few questions. With single- or multi-choice questions, the chatbot takes on the role of a salesperson in brick-and-mortar retail. This way, your customers feel well taken care of and ideally advised. Step by step, the product range of the underlying recommendation engine can be narrowed down. Better than in brick-and-mortar retail!

Inspiration & Branding

You want the Shopping Assistant to fit as seamlessly as possible into your webshop? No problem! You can easily adapt the module to your web design. Assign a name and an image for your chatbot avatar, integrate your logo and adjust the color scheme and font.

You can even set the chatbot to be integrated only on predefined pages or to open only after a certain scroll depth.

Matching product recommendations

As a result of the personalized conversation with the Shopping Assistant, your users always get the products recommended that are right for them. This can range from individual products to a complete product set, such as a beauty routine. This means your customers don’t have to search for each product individually, but can add everything to their shopping cart at once with just one click.

Extend the customer journey with lead generation

Why not use the Shopping Assistant to generate contact data and marketing opt-ins? For example, your customers can have the recommended products sent to them by e-mail after the consultation.

In the chatbot, contact information of your customers can be queried and directly qualified. The data is then sent to your CRM.

Do you already know our Product Advisor by trbo?

With the Product Advisor by trbo, you can inspire your users full-screen in the store as part of the product advice – whether mobile or desktop, the perfect user experience always in focus.

Go To Product Advisor

Discover more related features – matching your business needs

trbo offers a variety of features for your personalization journey.

With our product trbo Advise we can provide you with the exact solution to achieve your website goals.


trbo Advise


Boost your sales and customer experience with our product advisor
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  • Personalized Product Advisor
  • Customer Insights
  • Lead Generation
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The technical basis

Shopping assistant

For the setup of the Shopping Assistant by trbo we need almost no technical resources – Plug & Play for a perfect user experience.

For the integration we need a tag manager – we do the rest. You already have trbo in place? Then we can also implement the Shopping Assistant by trbo directly through trbo.

To display the matching products based on the advice from the Shopping Assistant by trbo, we only need a product feed. It’s best if you simply provide us with a link to a current feed, and we’ll take care of the integration.

Your product feed contains only a limited number of attributes? No problem, we can also generate structured data from your product descriptions. With these, we can improve the advice even further.

“Auf der Suche nach einem Anbieter mit dessen Hilfe wir mittels Software as a Service auf unseren Webseiten den Besuchern für sie relevante Angebote anzeigen können, sind wir mit trbo fündig geworden und haben damit auch durchweg positive Erfahrungen gemacht. Bekommen haben wir ein Tool, welches speziell auf die Bedürfnisse der Telekom zugeschnitten ist und auch bei sich ändernden Anforderungen von trbo schnell und lösungsorientiert angepaßt wird. Hat man ein Problem, so steht einem der trbo Support stets kompetent und schnell zur Seite.”
“When we were looking for a provider with whom we could show visitors relevant offers on our websites using Software as a Service, we found trbo and have had consistently positive experiences with it. We have received a tool that is specifically tailored to Telekom's needs and can be adapted quickly and in a solution-oriented manner as trbo's requirements change. If you have a problem, trbo support is always available to help you quickly and competently.”
Frank Benner Business Epic Owner for Campaign Automation Business Epic Owner für Kampagnenautomatisierung

Mehrere Hundert Kunden vertrauen auf trbo

Trusted by hundreds of leading brands

Let's get personal

Start delivering memorable, 1:1 experiences that keep your customers coming back.

Leave us a message and one of our dedicated personalization experts will reach out to you. We look forward to hearing from you!

Let's get personal

Start delivering memorable, 1:1 experiences that keep your customers coming back.

Leave us a message and one of our dedicated personalization experts will reach out to you. We look forward to hearing from you!

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Kreiere einzigartige, personalisierte User Experiences, die deine Kunden begeistern und sie immer wieder zurück kommen lassen.

Schick uns eine Nachricht und einer unserer trbo Experten wird sich bei dir melden. Wir freuen uns darauf, von dir zu hören!