Offering the latest in electronics with a seamless, innovative online shopping experience

Customers expect a cutting-edge, intuitive shopping experience when it comes to electronics. Meet their needs by creating an online platform that feels as engaging and personalized as shopping in-store but with all the efficiency and ease of the digital world. From smart search options to tailored product recommendations, offer an experience that guides them effortlessly through their purchase journey, leaving them fully satisfied.

 

Just how powerful can trbo be?

Reveal engaging shopping experiences for tech enthusiasts and gadget lovers while driving higher sales.

01

The goal: Maximize sales by elevating customer experiences

As an electronics retailer, the goal is to boost sales by helping customers find the ideal tech gadgets and accessories that fit their modern needs.

It’s essential to highlight competitive prices, top quality, and innovative products while providing an exceptional customer experience that fosters repeat business and long-term relationships.

02

Personalize and optimize customer engagement

Every tech enthusiast has unique preferences, specific needs, and distinct interests. Elevating the shopping journey isn’t just about offering the latest gadgets – it’s about truly understanding each customer’s individual tastes and technology needs.

Feature Spotlight

Analysis & Optimization

Imagine a customer lands on your website - with real-time analytics, their experience is immediately tailored to showcase popular smartphones or laptops aligned with their preferences. They’re presented with personalized offers like discounts on noise-canceling headphones or deals on gaming gear, seamlessly across all their devices.

By continuously analyzing their browsing patterns and fine-tuning product recommendations and pricing, you can drive increased conversions at each touchpoint of their journey.

Audience Segmentation

Picture this: A 20-year-old college student browsing your site is shown affordable smartphones and wireless earbuds, whereas a 40-something business professional sees high-end smartphones with productivity features and premium noise-canceling headphones.

With AI-driven segmentation, you can match customers with mobile devices that perfectly align with their unique lifestyles and needs.

03

Provide the right guidance

For tech enthusiasts, the right support makes all the difference. Customers can easily feel overwhelmed by the array of electronics available without clear direction. An implemented digital assistant and a well-timed exit intent strategy can offer the personalized guidance they need, helping them find the perfect product and improving their shopping experience. 

Feature Spotlight

Shopping Assistant

Let’s say a customer is browsing your online store with a digital shopping assistant - a chatbot offering personalized product advice, reflecting your brand's style while guiding users through their shopping journey.

For example, the chatbot could suggest compatible devices like smart thermostats if they're looking at smart home systems. 

It improves the experience by capturing leads and providing tailored recommendations, ensuring every interaction is relevant and engaging from start to finish.

Exit Intent

When a customer is about to leave your site after adding items to their cart. Just before they exit, an overlay appears, offering an exclusive discount or special promotion.

This timely offer keeps them engaged, encouraging them to complete their purchase and boosting their value as a customer. By implementing and refining this strategy, you can reduce drop-offs and increase sales, turning potential losses into gains.

04

Maximize customer engagement with timely strategies

Ensure consistent engagement by showing up at the right time, every time. From the moment a customer visits site to when they’re about to leave, make them feel supported and valued. Use timely strategies like gamification during their visit and personalized email recommendations afterward to guide them through the shopping journey, boosting conversions, loyalty, and return visits.

Feature Spotlight

Gamification

Now that you've supported your customer - you can further boost their engagement with interactive campaigns offering rewards like gift cards or discounts on popular electronics.

For instance, a “Tech Trivia Challenge” could let customers earn points for discounts on items like smartphones. 

This strategy keeps them engaged and encourages more product exploration, increasing the likelihood of purchase while improving their shopping experience.

Lead Generation with recommendations via Email

Remember also, to increase your lead generation by adding personalized recommendations to your email campaigns. 

For example, if a customer recently purchased a robotic vacuum, suggest related items such as a vacuum cleaner accessory kit or a smart home hub for better integration. Include a quick feedback survey or invite them to subscribe for exclusive updates and promotions.

05

Launch your campaign

While you work on your other tasks, rest assured trbo is working hard for you to deliver insights for your business. In the background, data is being sent to an easy-to-use dashboard, a self-learning algorithm optimizes the users response, and your guests are receiving an excellent customer experience.

Don’t see your industry?

trbo helps companies of all shapes and sizes to deliver exceptional customer experiences

See the trbo toolbox

trbo plays well with others

Our tool plugs right into any existing applications you use, leveraging external data to make trbo even more powerful.

Auf der Suche nach einem Anbieter mit dessen Hilfe wir mittels Software as a Service auf unseren Webseiten den Besuchern für sie relevante Angebote anzeigen können, sind wir mit trbo fündig geworden und haben damit auch durchweg positive Erfahrungen gemacht. Bekommen haben wir ein Tool, welches speziell auf die Bedürfnisse der Telekom zugeschnitten ist und auch bei sich ändernden Anforderungen von trbo schnell und lösungsorientiert angepaßt wird. Hat man ein Problem, so steht einem der trbo Support stets kompetent und schnell zur Seite.
When we were looking for a provider with whom we could show visitors relevant offers on our websites using Software as a Service, we found trbo and have had consistently positive experiences with it. We have received a tool that is specifically tailored to Telekom's needs and can be adapted quickly and in a solution-oriented manner as trbo's requirements change. If you have a problem, trbo support is always available to help you quickly and competently.
Frank Benner Business Epic Owner for Campaign Automation Business Epic Owner für Kampagnenautomatisierung

Mehrere Hundert Kunden vertrauen auf trbo

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Let's get personal

Start delivering memorable, 1:1 experiences that keep your customers coming back.

Leave us a message and one of our dedicated personalization experts will reach out to you. We look forward to hearing from you!

Let's get personal

Start delivering memorable, 1:1 experiences that keep your customers coming back.

Leave us a message and one of our dedicated personalization experts will reach out to you. We look forward to hearing from you!

Zünde den trbo

Kreiere einzigartige, personalisierte User Experiences, die deine Kunden begeistern und sie immer wieder zurück kommen lassen.

Schick uns eine Nachricht und einer unserer trbo Experten wird sich bei dir melden. Wir freuen uns darauf, von dir zu hören!